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Client service and technology support In order to insure technology support and maintenance of its applications and software platforms the company relies on its medical and technical resources. The company also benefits from additional resources of affiliates through long term contractual relations. Joint support and implementation projects have been successful as well as contractual software service. These include a Service Alliance Agreement with Integrated Clinical Care, a full service HIT company; a Service Alliance Agreement with Cardinal Health, a leading provider of technology solutions to America’s hospitals; a joint technology development with Plexo Inc. and Medicool Inc. At the core of the company’s uniquely powerful automation clinical tools is a master workflow management system that is updated and maintained by senior medical and nursing professionals from the McGill University and other medical schools' networks. The company also maintains relationships with major international engineering firms that provide logistical support and project management capability for large-scale implementation projects. The company has relied on these strategic allies in order to respond to tender calls and complex proposals.
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